Ok8 is committed to protecting every player's privacy. This document transparently explains how we collect, use, and safeguard your personal data in line with international data protection standards.
ok8 Privacy Commitment: Your personal data is never sold to any third party for marketing purposes. ok8 uses your information solely for the purposes stated in this Privacy Policy, and you retain full control over the information you share with us.
This Privacy Policy is published by ok8 and applies to all users of the ok8 platform in ok8.ceo, including website visitors, registered players, and anyone who interacts with our services in any capacity.
Ok8 takes our responsibility to protect your privacy seriously. We understand that your trust in us depends largely on how we handle your personal data. That is why we are always committed to being transparent, fair, and accountable in every aspect of data management.
By accessing or using the ok8 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, you are encouraged to stop using the platform and contact us for more information before making any decisions.
This Privacy Policy should be read together with Terms and Conditions ok8, which forms the entire agreement between you and ok8.
Ok8 collects your personal data through various means — directly from you during registration and platform use, and automatically through industry-standard tracking technologies. Below is a summary of the types of data we collect:
| Data Categories | Examples of Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad or passport number | Account Registration & KYC |
| Contact Data | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account number, account holder name, transaction records | Deposits & withdrawals |
| Technical Data | IP address, browser type, operating system, device ID | Automatically during use |
| Usage Data | Game records, betting history, gaming preferences | Automatically during gameplay |
| Communication Data | Support chat logs, emails, feedback | Support interactions |
Ok8 does not collect more information than is necessary for the stated purposes. All data collection is based on the principle of data minimisation — we only request what is strictly needed.
Ok8 uses your personal data on a valid legal basis — whether to fulfil a contract with you, comply with legal obligations, or based on legitimate business interests. The following are the primary purposes for which your data is used:
Marketing Communication Preferences: You may opt out of receiving promotional emails from ok8 at any time by using the "unsubscribe" link in any marketing email you receive, or by contacting our support team. Unsubscribing from marketing emails will not affect important account-related communications.
Ok8 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are specific circumstances where ok8 needs to share your data with carefully selected third parties to enable our services to operate smoothly:
All ok8 third-party partners are bound by strict data protection agreements and are required to comply with the security standards set by ok8. ok8 only works with third parties that have a proven track record in data protection.
Cross-Border Data Transfers: Some ok8 service providers may operate outside Malaysia. In such cases, ok8 ensures that data transfers are made with adequate safeguards, including standard data transfer agreements and regular security assessments.
Your personal data security is ok8's top priority. The ok8 platform implements multiple layers of technical and organizational protection to ensure your data remains safe from unauthorized access, modification, or disclosure.
Key security measures implemented by ok8 include:
While ok8 implements all reasonable security measures, no system is entirely perfect. In the event of a data security breach that affects you, ok8 will notify you within the timeframe required by applicable law and take immediate action to contain and remediate the situation.
Ok8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the ok8 website.
Ok8 uses the following types of cookies:
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality or your experience on the ok8 platform. For more information on managing cookies, refer to your browser's help documentation.
Ok8 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
In general, ok8 data retention periods are as follows:
When your data is no longer needed, ok8 will securely delete it using irreversible data deletion methods. In cases where immediate deletion is not possible due to legal requirements, the data will be isolated and access will be restricted until it can be safely deleted.
Ok8 recognises and respects your rights regarding personal data. As an ok8 player, you have the following rights, which you may exercise at any time by contacting our support team:
Ok8 fully recognises your rights over your personal data. The following are the rights you may exercise at any time.
You have the right to request a copy of all personal data that ok8 holds about you, including account information, transaction records, and communication logs.
If the personal data held by ok8 is inaccurate or incomplete, you have the right to request an immediate correction at no charge.
You may request the deletion of your personal data under certain circumstances, subject to ok8's legal obligations to retain specific records.
You have the right to object to the processing of your personal data for specific purposes, such as direct marketing, at any time and without penalty.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider of your choice.
Under certain circumstances, you may request ok8 to restrict the processing of your data while a dispute or investigation is ongoing.
To exercise any of the above rights, contact the ok8 support team via 24/7 Live Chat or email at [email protected]. ok8 will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notice to you.
The ok8 platform is strictly for individuals aged 18 and above. ok8 does not intentionally collect or process personal data of anyone under 18. Account registration requires age verification during the KYC process to ensure compliance with this requirement.
If ok8 becomes aware that a minor's personal data has been collected without valid age verification, we will take the following steps immediately:
If you become aware that a minor has registered on the ok8 platform, we ask that you notify our support team immediately so that appropriate action can be taken without delay.
Ok8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or improvements in the way we operate. Any material changes will be communicated to players through the following channels:
Continued use of the ok8 platform after a policy change takes effect will be considered acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and request data deletion before the changes come into effect.
Ok8 recommends that you review this Privacy Policy periodically — at least once every three months — to ensure you are always informed about how your data is handled.
If you have any questions, concerns, or requests regarding this Privacy Policy or how ok8 handles your personal data, our privacy team is ready to assist you:
When contacting us regarding a privacy request, please include your account username, the type of request, and any relevant additional information so we can process your request more efficiently.
Identity Verification: To process privacy rights requests, ok8 may need to verify your identity first to ensure we only disclose or delete data for verified players. This verification process is in place to protect the security of your own data.
Ok8 upholds data protection standards that go beyond the minimum industry requirements because we believe your privacy is the foundation of trust.
All data transmitted between your device and ok8 servers is protected by 256-bit SSL encryption. Sensitive data in storage is also encrypted with AES-256 — the same standard used by leading financial institutions worldwide.
Ok8 has never sold and will never sell player personal data to advertisers, data brokers, or any third party for marketing purposes. Your data is used solely to operate ok8 services.
Through your ok8 account settings, you can easily update personal information, manage communication preferences, and request data deletion — no long waits or complicated processes required.
The ok8 KYC process is designed to be straightforward and transparent. We only request documents that are strictly necessary for identity verification, and all documents are handled to the highest security standards.
Ok8 conducts regular security audits and privacy assessments by independent third parties to ensure our data protection practices keep pace with the latest threats.
The ok8 support team is ready to assist you with any privacy-related queries at any time. We handle data rights requests seriously and within the stipulated timeframe.
Your privacy and data security are at the core of the trust that builds a lasting relationship between ok8 and its players. Register today and enjoy a safe, transparent, and trustworthy gaming experience.
Your data is protected with 256-bit SSL encryption | For users aged 18 and above only